Finnair, Skyscanner and Amadeus join forces to boost conversion with assisted bookings

Like all retailers, airlines want to maintain close contact with their customers so that they can tailor their shopping experience and make it as simple and personalised as possible. With this goal in mind, Finnair is working with Amadeus to launch a new solution, Amadeus Altea NDC, which is based on IATA’s NDC (New Distribution Capability) XML-based messaging standard.

Ke hoʻokele nei ʻo Finnair i ka hoʻonā me Skyscanner, kekahi o nā paena metasearch koʻikoʻi o ka honua. Hiki i ka poʻe mākaʻikaʻi e kūʻai ana i nā mokulele Finnair mai Skyscanner ke hoʻopau i kā lākou kūʻai ʻana me ka ʻole o ka haʻalele ʻana i ka paepae Skyscanner, me kahi kaʻina maʻamau mai ka huli ʻana a hiki i ka hoʻopaʻa ʻana.

Hāʻawi kēia NDC API hou mai Amadeus i kahi koho hoʻolaha hou no nā hale kūʻai huakaʻi e hoʻohui i nā mokulele, nā noho a me nā ancillaries o Finnair. Hoʻohui pū ʻia i ka waihona hoʻopaʻa inoa kōkua ʻia ʻo Amadeus i manaʻo ʻia e hoʻoikaika i ka hoʻololi ʻana no nā mokulele i ke kahawai meta nui.

Ua ʻōlelo ʻo Rogier van Enk, ke poʻo o Finnair o ka Hoʻolālā Kūʻai, Distribution & Data Science, "Ke kālele nei ʻo Finnair i ka ulu ʻana i kā mākou hana, me nā ancillaries. Hoʻohui hou kēia hoʻonā hou i kahi koho ʻē aʻe no kā mākou mau hoa e kūʻai aku i ka piha piha o nā hāʻawi Finnair me kahi palapala kōkua ma o kā mākou ʻōnaehana - ʻoi aku ka hoʻomaka ʻana - a i ka manawa like, hiki iā ia ke hoʻonui nui i ka ʻike o ka mea kūʻai aku. "

Ua ʻōlelo ʻo Stuart Middleton, Luna Hoʻokele Kūʻai ma Skyscanner, "Ma ke ʻano he ʻenekini huakaʻi huakaʻi nui o ka honua, ʻo Skyscanner ka helu hoʻohālikelike mua no ka ʻoi aku o 50 miliona mau huakaʻi mahina a ke ʻimi mau nei mākou i nā ala hou e hana ai i kahi ʻike mea hoʻohana maʻalahi e hoʻonui i ka huli ʻana. no ko kakou mau hoa. Hāʻawi kā mākou ʻoihana alakaʻi Direct Booking i kahi ʻike frictionless no nā huakaʻi a me nā hopena i hoʻonui ʻia no nā mea lawe. Manaʻo mākou ʻo ka hoʻohui hou ʻana o ka Amadeus Altéa NDC e hōʻoia e noho mākou ma mua o ka pihi a hoʻomau i ka wehe ʻana i nā manawa hui hou a hohonu me nā mokulele e neʻe nei i mua.

Ua ʻōlelo ʻo Manuel Midon, ke poʻo o nā mokulele ma Northern & Western EU no Amadeus, "Ma ke ʻano he mea hoʻolako ʻenehana no ka ʻoihana huakaʻi, ʻo kā mākou pahuhopu ka hāʻawi ʻana i nā mea hana hou e hoʻokō ai i nā pono o nā mokulele a me nā mea kūʻai aku huakaʻi i hiki iā lākou ke hui pū me ka hoʻomaikaʻi ʻana i ka ʻike kūʻai no ka poʻe mākaʻikaʻi ma nā ala āpau. ʻO Amadeus Altéa NDC ka hoʻohui hou loa i nā ʻōnaehana IT no Amadeus no ka hāʻawi ʻana i ka manawa maoli o nā kumukūʻai a me nā ancillaries, a me kahi koho ʻē aʻe i loko o kā mākou kōpili no nā mokulele a me nā mea pāʻani metasearch e makemake ana e hoʻokō i nā kahe puke i kōkua ʻia.

Waiho i ka manaʻo